Incorporation, Insurance and Licensing
Let’s Marry is a Queensland registered business name of the ASIC registered company Let’s Enterprises Pty Ltd with
ABN 91 610 756 806 (herein referred to as the “company”).
The company has both current Public Liability and Vehicle Fleet insurances . It is also fully licensed and independently accredited with APRA as a professional Mobile DJ service provider across Australia and New Zealand.
Terms and Conditions
EQUIPMENT
The company will choose the equipment and lighting appropriate for your function depending on number of guests, venue size and layout.
It is the customer’s responsibility to ensure the location and surface where the DJ equipment is set-up to be at the satisfaction of your DJ. Due to safety, we cannot set-up on gravel, dirt, muddied or sloped surfaces. The equipment and cables must be sheltered at all times from direct sunlight or rain. If not, the company maintains the right to send your DJ home and to not continue with the function. No refund will be provided as all company representatives have the right to operate in a safe environment and be compensated in full for the time initially made available for any event.
System Failure
Whilst the company always has redundancy equipment and plans for every event, in the unlikely event of a system failure for reasons outside of our control, the company cannot be held accountable.
For example, power outages may result in system reboots, equipment damage or system malfunctions. Naturally, we will always endeavour to rectify the situation. Whilst no refunds will be provided for system failures beyond our control, we will provide you with a $150 Gift Certificate towards your next event if the failure cannot be rectified. In such a situation, this would be the full extent of the liability with no further damages to be made upon the company.
Behaviour
The client is fully responsibility for the behaviour of both themselves and their guests (whether invited or otherwise). The company will not tolerate any unacceptable misbehaviour (including intoxication of any type). If the company’s representatives are physically or verbally intimidated, all services will cease until the issue has been resolved. The client must resolve such a matter within ten minutes, which includes exiting any person(s) from the event as required. If this does not occur, the company’s representatives will conclude their involvement with the event, promptly removing from the premises themselves and any company belongings.
No refund will be provided as all company representatives have the right to operate in a safe environment and be compensated in full for the time initially made available for any event.
Theft and Damages
The client must take total responsibility for any theft of or damages made during the event to the company’s property or the personal belongings of the company’s representatives. If an immediate agreement is not made about anything stolen or damaged the company’s representatives will conclude their involvement with the event, promptly removing from the premises themselves and any company belongings. No refunds will be provided and full reimbursement must be paid for the stolen or damaged items within seven days of the event.
SITE ACCESS
The client must ensure company personnel’s vehicles have easy access to the event location(s) with nearby parking provided at no cost to the company.
PROMOTIONAL VIDEOS
For promotional purposes, there may be some brief, simple videoing of your guests having a great time. If a guest does not wish to be videoed please have them advise the camera operator .
QUOTES, INVOICES AND Fees
If not agreed to and accepted via payment of the Booking Fee, any Quote is void after three months or upon the date of the associated event, whichever occurs earlier.
Reference in our Quote or Invoice to a, “Booking Fee” is a non-refundable, processing fee (with exception to our “No Flow, No Fun … No Fee Guarantee” as per below). This fee is simply to offset the company’s initial outlays to process each booking. These may include having a thorough phone/email conversation concerning details of each event, raising a detailed Quote plus Invoices in addition to arranging and conducting a client meeting in our leased offices.
Payments received for any fee outside of the, “Booking Fee” (e.g. “Interim Fee”, “Final Fee”, etc) are non-refundable should the cancellation occur sixty or less days prior to the booked event.
Any refunds whatsoever will be provided within twenty-eight calendar days upon written agreement between all parties.
All amounts in our Quotes or Invoices are expressed in Australian Dollars (AUD).
BINDING TERMS & CONDITIONS
These listed Terms and Conditions form a part of your binding agreement when you contract with the company for any event or function. The company will assume you have read these Terms and Conditions before you pay the Booking Fee to enter into the contract. We will not be held to account if you have not read these Terms and Conditions as requested to do so on our initial Quote .
Any changes to the above Terms and Conditions will not occur during your event. However, the company can make changes at anytime preceding your event and without prior warning.
No Flow, No Fun … No Fee Guarantee
OUR GUARANTEE TO YOU ABOUT OUR SERVICES
The flow and fun of your event is essential to us! The company guarantees you that if within 72hrs of your event we receive your written explanation outlining your reasons how our representative(s) completely failed to provide organised flow and fun moments at your event pertaining to the collective services for which they had been booked, and that there had been no preceding cancellations of that booking, we guarantee to refund all monies paid by you to the company. Simple!
COVID-19 … Our Support to You
OUR UNDERSTANDING TO YOU IN CASE OF A SUDDEN COVID-19 CANCELLATION
We understand how scary it is for you to book anything for your wedding in case of a sudden COVID-19 lock-down. So, let’s remove your risk entirely! Should a sudden lock-down be invoked by the State Government which reduces attendees to your event to twenty-or-less people and you wish to cancel your booking, we’ll provide to you a full refund. Easy! Simple!
Recommended Suppliers
NO WARRANTY OR LIABILITY ABOUT EXTERNAL SUPPLIERS
The company does not in any way whatsoever provide any warranty or liability relating to the goods or services provided by wedding suppliers listed as, “Our Friends”. The company has no commercial arrangement with a business listed herein unless specifically otherwise stated. The recommendation of these businesses is purely general in nature and based only on market reputation. Anyone choosing to engage with those businesses listed does so at their own independent discretion. The website links of these businesses are provided for your convenience to provide further information. They do not signify that we endorse the website(s). The company has no responsibility for the content of the linked website(s).